0 comments
Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Update by user Dec 21, 2016

Once I contacted another customer service representative the product cost was refunded to me

Update by user Nov 18, 2016

Their website offers a FREE trial offer for the shipping cost of $4.95.There is no where on their site that states that you are signing up for an automatic shipment nor that the product that you ordered for $4.95 will be billed to you later at the cost of $84.75.

The representative will tell you that you had a 16 day free trial offer and if you don't return the item within the 16 days trial period you will be billed the full cost of $84.75, plus you are automatically signed up for future shipments.This is no where on the on-line order form.

Original review posted by user Nov 17, 2016

Their website offers a FREE trial offer for the shipping cost of $4.95.There is no where on their site that states that you are signing up for an automatic shipment nor that the product that you ordered for $4.95 will be billed to you later at the cost of $84.75.

The representative will tell you that you had a 16 day free trial offer and if you don't return the item within the 16 days trial period you will be billed the full cost of $84.75, plus you are automatically signed up for future shipments.This is no where on the on-line order form.

Review about: Sunshine Metrix Eye Cream Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $85.

Preferred solution: Full refund.

I didn't like: Are a ripoff company, Do not provide immediate refunds.

Had an Experience with Sunshine Metrix?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like